Director of Advancement Services

• - Office of Advancement
• IN, USA
• Full Time

The Director of Advancement Services serves as a member of the advancement team in support of the constituent engagement and fund-raising goals of the College.  The incumbent manages the constituent and fundraising database; develops and produces regular and special donor, gift, and other reports; and develops procedures to enhance the overall constituent engagement and fund-raising process, including analyzing existing data to improve the constituent engagement and fund-raising program.

Administrative Responsibilities:

• Responsible for all aspects of the development and bio-database.
• Create and produce standard gift reports for the advancement office.
• Ensure that all biographical changes are completed.
• Develop and produce special gift reports and lists for internal staff and requests from other campus departments and external individuals and organizations.
• Oversee a program to analyze existing data to identify trends and patterns which might improve the constituent engagement and fund-raising programs.
• Serve as the manager of the Jenzabar development software system and Raiser's Edge/NXT to maintain data integrity and fully utilize the database capabilities to maximize the effectiveness of communications, constituent engagement, and fund raising.
• Engage in continuous professional development and training in order to remain aware of all database and platform updates.
• Provide database and platform training to members of the Advancement team.
• Ensures accuracy in gift accounting and follows CASE guidelines.
• Oversee management of NetCommunity and website administration.

Supervisory Responsibilities:

• Evaluate and effectively communicate with direct report on individual performance, including but not limited to performance assessments, goal and objective results and achievements, and personal and professional development.
• Provide leadership through coaching and one-on-one meetings with staff encouraging professional development and growth.
• Advocate for staff training opportunities.

• Train staff in the department to generate standard reports used in their areas.

Financial Responsibilities:

• Manage budget and contract negotiations for software systems.
• Supervise the processing and acknowledgment of all gifts received by the College.

Other Responsibilities:

• Provide broad support for and participate in activities sponsored by the Office of College Advancement and the College in general.

• Promote a positive image of Hanover College and represent the College in accordance with the College's mission, principles, and strategic plan.
• Support and is an advocate for the College's diversity, equity, and inclusion efforts, goals, and mission.
• Perform / complete other projects and tasks assigned by (supervisor).

Qualifications:

I.    Education, Certifications, Training, Experience

• Bachelor's Degree or equivalent combination of education and experience in education administration, with relational databases, or with sophisticated report writing software
• Supervision experience preferred
• Demonstrated ability to manage projects and programs required
• Experience with Jenzabar and Raiser's Edge/NXT software preferred
• Advancement, education, library administration, or related experience a plus

II.    Skills, Competencies, Abilities

• Strong leadership, management, and communications skills
• Good judgment and decision-making skills
• Ability to organize input and retrieve data from a complex database
• Strong collaboration skills plus the ability to work independently
• Ability to prioritize, coordinate, and manage multiple projects
• Strong organization and time management skills
• Strong computer knowledge and skills, including Microsoft Office products and relational databases
• Able to meet various reporting deadlines through the year

Physical Requirements/Work Environment:

• May require some evening and weekend work as well as occasional overnight and/or out-of-town travel for professional conferences and educational opportunities
• May be eligible for occasional remote work
• Manual dexterity to operate a computer and general office equipment
• Occasional lifting up to 20-25 lbs. (supplies)
• Occasional climbing of stairs